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Contact Us

At Beniversal HSA we strive to meet all of your needs in a timely fashion. We have designed Beniversal HSA to enable you to do your banking online, and most of your needs will be met within the website. However, upon occasion you may need information that is not addressed on the site. If so, please contact us and an experienced customer service representative will assist you.

Please review our Frequently Asked Questions (FAQ’s) page for further information.

For general questions or questions concerning HSAs, other pre-tax accounts (such as an FSA, HRA or commuter account) or card issues, contact:

By Email: participantservices@BenefitResource.com

By Phone: 800.473.9595 (Monday - Friday, 8am-8pm ET)


For questions concerning identity verification, login issues, investments or tax questions, contact:

By Email: beniversalhsa@thebancorp.com

By Phone: 877.648.4881 

By Fax: 302.385.5099

Mail correspondence can be sent to:
Listed below are the addresses for you to send your correspondence and deposits. Please send all of your general correspondence to our Customer Service Center and all deposits and loan payments to the addresses given.

Customer Service Center

Beniversal HSA
Attn: Customer Service Ctr.
409 Silverside Road, Suite 105
Wilmington, DE 19809

Fair Credit Billing Act *

Beniversal HSA
Attn: Consumer Credit Dept.
409 Silverside Road, Suite 105
Wilmington, DE 19809

* Notify us in case of errors or questions about your bill